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Store Policy

Customer service

- All our products are illustrated on FaceBook, Instagram and Youtube.

- For any questions we are available by email at the following addresscontact@montres-shams.com.

- OURFAQsmay be your problem if it concerns products, payment, delivery, returns.

- Our General Conditions of Sale are available at the bottom of the screen on the linkT&Cs.

Privacy and Security

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy.
This is why we are committed to respecting the confidentiality of the personal information we collect.

By using the Site, the User accepts that Personal Data will be collected and processed in accordance with this charter.

 
Collection of personal information

We collect the following information:

  • Name

  • First name

  • Address

  • Postal code

  • email address

  • Telephone / fax number

The personal information we collect is collected through forms and through
the interactivity established between you and our website.
We also use, as indicated in the following section, cookies and/or logs
to gather information about you.

 
Forms  and interactivity:

Your personal information is collected through a form, namely:

  • Account creation form

  • Order form

We use the information thus collected for the following purposes:

  • Order Tracking

  • Information / Promotional offers

  • Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Contact

We use the information thus collected for the following purposes:

  • Comments

  • Correspondence

  • Information or for promotional offers

 
Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP adress

  • Operating system

  • Pages visited and queries

  • Time and day of connection

 

The use of such files allows us to:

  • Improved service and personalized welcome

  • Personalized consumption profile

  • Tracking control

  • Statistical

 
Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their information
personal data are used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To be able to exercise these rights, you can do so via:
 
Email: contact@montre-shams.com
 

Permission to access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

 

To be able to exercise these rights, you can do so via:
 
Email: contact@montre-shams.com

Payment Methods

Payment methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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